As Vice President of Retail Operations, Tom Guy manages relationships with Mike Albert’s major clients and vendors. He is a seasoned professional in fleet management and operational efficiencies, specializing in developing and communicating a vision, mission, and overall strategic direction while fostering a collaborative culture. Tom is known for going above and beyond to ensure that clients are set up for success by understanding their goals and researching current mobility trends to develop strategic approaches to their business. Tom’s role includes formulating policies, strategies, and operating plans, ensuring compliance with all applicable laws and regulations. Striving for operational excellence, he continuously assesses organizational alignment and performance, planning for future personnel resources and establishing key performance indicators for comprehensive analysis. Additionally, Tom is responsible for presenting budgets, financial reviews and projections, evaluating business processes for enhanced quality and efficiency, and championing industry best practices to drive profitability.